SHIPPING & DELIVERY
SHIPMENTS WITHIN THE UNITED KINGDOM
Delivery is by Royal Mail. After successfully placing an order you will receive an email confirming that your purchase was processed. All orders are shipped within 5 working days (excluding commissions.) Once your order has been posted you will receive a second email with a confirmation of shipment that includes a tracking number that can be used to track your package all the way to your door.
You can expect to receive your order within 10 working days of placing your order.
INTERNATIONAL SHIPMENTS– delivery by Royal Mail International Signed for.
After successfully placing an order you will receive an email confirming that your purchase was processed. Once your order has been shipped you will receive a second email with a confirmation of shipment that includes a tracking number that can be used to track your package all the way to your door.
We are doing a promotion of FREE WORLDWIDE SHIPPING at the moment, make the most of it!
This service does not have tracking but signed for on delivery. Expected arrival within 10 days of dispatch. All orders are shipped within 5 working days(excluding commissions.) For international shipping your order will arrive within approximately 15 business days of placing your order.
TAXES AND DUTIES
All applicable custom fees, taxes and duties are the sole responsibility of the customer. We have no control over these charges and cannot predict what they may be, customs policies vary widely from country to country and you may want to check with your local customs office what these fees may be.
Customs authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.
All prices listed on this website are in GBP. For an approximate currency conversion visit www.xe.com. However, please remember that the bank that has issued your cards determines the exchange rate that you will actually pay.
POLICY AND TERMS
By placing an order at Lady Gonzalez you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to Lady Gonzalez. This also applies to any shipments that are refused by you at delivery.